Benchmark Satisfaction Surveys
Satisfaction surveys are also a great practice for a healthy workplace and should include written action plans. In 2014, the LeadingAge Minnesota Quality Council and Workforce Solutions Council created a sample staff satisfaction survey.
Based on a belief that metrics matter, six key questions were identified for members to report and benchmark across the state via our Satisfaction Benchmarking Project.
All major survey vendors will add these questions, and members can participate no matter how information is collected. This easy online portal will help you benchmark your metrics against your peers.