Quality Specialist Certificate Program

Succeed in the aging services marketplace, impacting your reputation and bottom line.

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BROCHURE

Quality continues to shape how organizations succeed in today’s marketplace—impacting both reputation and financial performance. As quality payment programs, performance measures, and consumer expectations become increasingly complex, strong quality leadership is more important than ever.

The Quality Specialist Certificate Program is designed for professionals in aging services who:

• Serve as quality leaders within their organizations
• Want to strengthen their knowledge of quality, safety, and performance improvement
• Are new to quality roles or looking to expand existing expertise

Participants working in nursing homes or assisted living settings will gain a practical understanding of:

• Quality-related regulatory requirements
• Federal and state quality programs
• Continuous quality improvement strategies
• Tools to support organizational performance and resident outcomes

Program Format

This eight-day interactive program is delivered over four months to maximize learning and allow participants to apply concepts between sessions.

The program includes:

• Expert-led presentations
• Group discussion and collaboration
• Hands-on experiential learning
• Practical assignments and activities

Participants leave with actionable strategies and real-world tools to help drive continuous improvement within their organizations.