Aug. 14 Webinar Gives Strategies for Diffusing Challenging Situations

Strategies for Diffusing Challenging Situations, a webinar on Aug. 14, will explore practical strategies designed to help staff diffuse the highly and emotionally charged situations so that difficult conversations about what can be done occur and enable the parties to move forward together.  

All settings – nursing homes, assisted living/HWS, independent living and adult day – will benefit from this timely webinar. There is no cost to participate.

Learn More: Details and registration

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