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CMS Requires SAs to Implement Investigation Timelines

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February 16, 2023

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On Feb. 10, the Centers for Medicare and Medicaid Services (CMS) issued Admin Info memoranda 23-06-NH revising guidance to Chapter 5 of the State Operations Manual (SOM).  The memo’s revisions include changes to the maximum timeframes for state survey agency (SA) investigations into complaints and facility-reported incidents, and the expansion of SA’s data entry requirements into the federal ASPEN Complaints/Incidents Tracking System (ACTS).

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