Outcome Engenuity’s John Westphal to Keynote Upcoming Quality Conference

John Westphal, Chief Advisor at Outcome Engenuity LLC will open the Dec. 6 Quality Conference with a keynote presentation, Applying Principles of Highly Reliable Organizations to Aging Services. 

These principles, including Just Culture pioneered by Westphal’s organization, have a vital link to our work to develop systems to improve quality outcomes, prevent incidents of maltreatment and sustain improvements over time. 

Registration for the conference is open and a Super Saver rate is available until Oct. 25. Find complete details and register here.

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