Engage Front Line Staff in ICan to Improve Quality

On January 21, 2020 by Jenna Kellerman

Are you ready to engage your front-line staff in quality improvmeent?  Register today for a webinar on Feb. 25 at 10 a.m. to learn more about our ICan: Driving Quality and Innovation from the Front-Line program and how your team could win $500 in our kick-off conteast. 

ICan’s goal is to engage leaders at all levels of your organization with a special focus on front-line staff. Watch this 20-minute video for more detail.

ICan teaches staff to:

• Identify challenges within their scope of practice
• Pull together and lead an interdisciplinary team to solve the challenge
• Identify possible solutions
• Complete the Plan-Do-Study-Act quality improvement cycle
• Track data to demonstrate success of the identified solution
• Speak to others about the successes and challenges of their work

Dozens of ICan projects have been led by frontline staff around the state over the last three years. Read about our 2019 contest winners here. Other ICan projects have included:

• Increasing the safety of resident transfers by adjusting wheels on lifts to reduce the risk of falls, ease movement over floor transitions, make residents feels safer and reduce physical stress on caregivers.
• Using an aromatherapy program to promote patient comfort and reduce the use of opioids for pain management.
• Updating the contents, stocking process and efficiency of first aid kits.
• Initiating the use of Communication Boards.
• Improving resident grooming practices and staff accountability.
• Relaunching onboarding and training practices to impact retention of staff.

Interested in engaging your team in quality improvement? Contact Jenna Kellerman.