2024 Assisted Living Conference
Aug 14-15, 2024, Heritage Center of Brooklyn Center
Join us on August 14-15 for LeadingAge Minnesota’s Assisted Living Conference. As an aging services professional you will find the training topics, timely updates, and resources you need to confidently meet state requirements and provide quality care for seniors.
Your communities are better when you have the right tools for the work. Vendors will be onsite to showcase helpful products and services to make your work easier. Connection breaks and the Wednesday evening happy hour are great times to connect with colleagues.
Location
Heritage Center of Brooklyn Center
6155 Earle Brown Drive
Brooklyn Center, MN 55430
Session Schedule
General Sessions Wednesday
• Dive deep into intimacy, interactivity, inclusion, and intentionality, and learn how these elements integrate to form a cohesive leadership strategy.
• Discover how conversational intimacy can bridge gaps between leaders and employees, fostering a culture of trust and mutual respect.
• Learn practical techniques for promoting two-way communication, ensuring that all voices are heard and valued, and leveraging technology to facilitate open dialogue.
• Explore how our communication aligns organizational goals with everyday conversations, driving strategic success from the ground up.
• Discover how conversational intimacy can bridge gaps between leaders and employees, fostering a culture of trust and mutual respect.
• Learn practical techniques for promoting two-way communication, ensuring that all voices are heard and valued, and leveraging technology to facilitate open dialogue.
• Explore how our communication aligns organizational goals with everyday conversations, driving strategic success from the ground up.
• Identify policy changes from the 2024 Legislative Session that impact assisted living providers.
• Review recent assisted living licensure survey trends.
• Understand the latest OHFC report trends so you can avoid citations and maintain compliance.
• Review recent assisted living licensure survey trends.
• Understand the latest OHFC report trends so you can avoid citations and maintain compliance.
Concurrent Sessions - Wednesday 12:45 - 1:45 p.m.
• Examine what is required for quality management by the state.
• Discuss strategies for meeting requirements while improving the quality of care and services for those you serve.
• Employ practices, tools, and tips to address key topic-specific quality and safety issues.
• Discuss strategies for meeting requirements while improving the quality of care and services for those you serve.
• Employ practices, tools, and tips to address key topic-specific quality and safety issues.
• Outline the statewide resident and family survey process and timelines.
• Describe what measures are included in the Assisted Living Report card and how the ratings are calculated.
• Discuss goals of the report card and the new quality ratings that will be added the report card in the future.
• Describe what measures are included in the Assisted Living Report card and how the ratings are calculated.
• Discuss goals of the report card and the new quality ratings that will be added the report card in the future.
• Identify the benefits and requirements for person-centered planning for residents, families, and care teams.
• Examine free or inexpensive ways to assess and create activity plans.
• Discuss effective ways to share information to increase resident, family, and care team engagement.
• Examine free or inexpensive ways to assess and create activity plans.
• Discuss effective ways to share information to increase resident, family, and care team engagement.
Concurrent Sessions - Wednesday 2:15 - 3:15 p.m.
• Identify potential environmental triggers of behavioral symptoms in congregate settings and learn strategies to
minimize them.
• Describe dementia communication skills known to decrease the intensity and frequency of challenging behavioral
symptoms.
• Take home strategies for involving the whole team in behavioral detective work to answer the critical question:
“What is this person communicating?” and how to respond with non-pharmacologic therapies.
minimize them.
• Describe dementia communication skills known to decrease the intensity and frequency of challenging behavioral
symptoms.
• Take home strategies for involving the whole team in behavioral detective work to answer the critical question:
“What is this person communicating?” and how to respond with non-pharmacologic therapies.
Session 5 - Creating Welcoming Work Environments for Immigrants and Refugees
Aug 14, 2:15pm - 3:15pm
• Identify the unique challenges faced by immigrant employees and valuable contributions they bring to the workplace.
• Describe the impact of creating welcoming environments for immigrant employees on employee satisfaction, productivity,
and retention.
• Explore best practices for building a strong sense of community among diverse teams, focusing on activities and
initiatives that foster inclusion, collaboration, and mutual respect.
• Describe the impact of creating welcoming environments for immigrant employees on employee satisfaction, productivity,
and retention.
• Explore best practices for building a strong sense of community among diverse teams, focusing on activities and
initiatives that foster inclusion, collaboration, and mutual respect.
• Explain legal requirements and process to terminate an assisted living contract.
• Analyze case scenarios including voluntary and involuntary transitions (when the resident or their advocates won’t participate in pre-termination meetings or a coordinated move).
• Discuss tips on accommodating the resident through the termination process for successful outcomes, whether they
remain in residence or transition.
• Analyze case scenarios including voluntary and involuntary transitions (when the resident or their advocates won’t participate in pre-termination meetings or a coordinated move).
• Discuss tips on accommodating the resident through the termination process for successful outcomes, whether they
remain in residence or transition.
Concurrent Sessions - Wednesday 3:30 - 4:30 p.m.
• Identify tips for successful and seamless staff onboarding in assisted living.
• Understand Minnesota assisted living regulatory requirements for staff onboarding and annual training.
• Discuss practical tools for viewers to track onboarding and annual training.
• Understand Minnesota assisted living regulatory requirements for staff onboarding and annual training.
• Discuss practical tools for viewers to track onboarding and annual training.
• Identify which fire safety requirements apply to assisted living facilities.
• List specific requirements for fire alarm systems, locking arrangements, and other building features.
• Clarify the roles of the Minnesota State Fire Marshal and local fire code officials in interpreting and applying applicable codes.
• List specific requirements for fire alarm systems, locking arrangements, and other building features.
• Clarify the roles of the Minnesota State Fire Marshal and local fire code officials in interpreting and applying applicable codes.
Continuation of Session #6
Concurrent Sessions - Thursday 8:30 - 9:30 a.m.
• Identify important updates on licensee responsibilities and continuing education timelines.
• Discuss mentor information and resources.
• Explain the rule-making process, potential changes, and new fee structure.
• Discuss mentor information and resources.
• Explain the rule-making process, potential changes, and new fee structure.
• Examine how Artificial Intelligence (AI) can intersect with digital marketing strategies.
• Identify AI tools and techniques for lead generation.
• Apply AI components to your current marketing efforts.
• Identify AI tools and techniques for lead generation.
• Apply AI components to your current marketing efforts.
Concurrent Sessions - Thursday 9:45 - 10:45 a.m.
• Examine how dementia care has more to do with impulse control vs. memory.
• Discuss how dementia impacts mood and behavior.
• Apply ethical strategies to reduce resistance during care of the dementia patient and learn how to implement milieu
oriented dementia care.
• Discuss how dementia impacts mood and behavior.
• Apply ethical strategies to reduce resistance during care of the dementia patient and learn how to implement milieu
oriented dementia care.
Session 13 - Food Code Regulations, Meal Requirements, and Resources for AL
Aug 15, 9:45am - 10:45am
• Explain the Minnesota Food Code, recent regulation changes, and resources available to maintain compliance.
• Review general culinary best practices including menu writing, meal acceptance, training staff, and food preparation.
• Discuss recent licensure survey trends related to food code and how to avoid getting cited.
• Review general culinary best practices including menu writing, meal acceptance, training staff, and food preparation.
• Discuss recent licensure survey trends related to food code and how to avoid getting cited.
• Identify what types of situations warrant a report and the timeframe in which a report must be made.
• Outline the information that needs to be submitted at various deadlines during the reporting process.
• Discuss insights from current survey trends and failure to report citations.
• Outline the information that needs to be submitted at various deadlines during the reporting process.
• Discuss insights from current survey trends and failure to report citations.
Concurrent Sessions - Thursday 11:15 a.m. - 12:15 p.m.
• Describe the waivered service programs in assisted living, including the various types of waivers and what they cover.
• Leverage the Customized Living Tool and Case Mix Levels effectively to optimize reimbursement and ensure quality
care delivery.
• Apply strategies for actively participating in waivered services determinations, the process for requesting waivered
services reviews, and how to advocate for residents' needs effectively.
• Leverage the Customized Living Tool and Case Mix Levels effectively to optimize reimbursement and ensure quality
care delivery.
• Apply strategies for actively participating in waivered services determinations, the process for requesting waivered
services reviews, and how to advocate for residents' needs effectively.
• Identify signs of when behavior is escalating and contributing factors.
• Describe de-escalation techniques that can be utilized in escalated situations and safety measures for all involved.
• Discuss steps to take post incident to support the individual/family, staff, and other residents impacted.
• Describe de-escalation techniques that can be utilized in escalated situations and safety measures for all involved.
• Discuss steps to take post incident to support the individual/family, staff, and other residents impacted.
• Describe the core elements of an emergency preparedness plan and how to tailor the plan to your setting.
• Discuss what surveyors are looking for in a plan and the compliance gaps they are finding.
• Identify tools and resources available to support assisted living providers with disaster planning and emergency
preparedness.
• Discuss what surveyors are looking for in a plan and the compliance gaps they are finding.
• Identify tools and resources available to support assisted living providers with disaster planning and emergency
preparedness.
Concurrent Sessions - Thursday 1:15 - 2:15 p.m.
• Identify how aromatherapy is currently being used across a variety of medical communities.
• Describe the “mechanics’ of our olfactory system and how it affects our moods and behaviors.
• Examine a successful aromatherapy program in assisted living memory care through a provider case study.
• Describe the “mechanics’ of our olfactory system and how it affects our moods and behaviors.
• Examine a successful aromatherapy program in assisted living memory care through a provider case study.
• Identify common survey deficiencies and strategies to decrease risk of receiving a common citation.
• Describe how to prepare a community audit plan to identify opportunities for improvement.
• Review tools and processes to create a community action plan.
• Describe how to prepare a community audit plan to identify opportunities for improvement.
• Review tools and processes to create a community action plan.
• Identify the services covered, resident goals, and keys to working with case managers for resident services authorized
through disability waivers.
• Examine best practices and challenges in delivering personalized care to residents on disability waivers, including
assessing needs, developing goals, customizing service plans, and using resources to enhance resident quality of life.
• Discuss strategies for effective communication with residents and their families.
through disability waivers.
• Examine best practices and challenges in delivering personalized care to residents on disability waivers, including
assessing needs, developing goals, customizing service plans, and using resources to enhance resident quality of life.
• Discuss strategies for effective communication with residents and their families.
Concurrent Sessions - Thursday 2:45 - 3:45 p.m.
• Examine grief and loss as part of the caregiver experience.
• Identify different grief reactions including the Four Tasks of Grieving.
• Discuss ways to cope as we grieve both individually and in community
• Identify different grief reactions including the Four Tasks of Grieving.
• Discuss ways to cope as we grieve both individually and in community
• Review Minnesota’s landlord-tenant laws and 2024 session changes.
• Describe how they apply to assisted living providers.
• Discuss the responsibilities and obligations of landlords and tenants.
• Describe how they apply to assisted living providers.
• Discuss the responsibilities and obligations of landlords and tenants.
• Examine the goals of end-of-life/hospice care and how they complement and augment services provided in assisted
living settings.
• Describe how hospice services are paid for and the different models currently provided.
• Discuss how end-of-life programs collaborate with communities and residents/families - including preferred communications.
living settings.
• Describe how hospice services are paid for and the different models currently provided.
• Discuss how end-of-life programs collaborate with communities and residents/families - including preferred communications.