Event FAQs

Email membersupport@leadingagemn.org or call (651) 645.4545.

On the Login page, you can select “Forgot Your Password?” and an email with instructions on how to reset your information will be sent to you.

LeadingAge Minnesota members must be logged in to register online. Please email membersupport@leadingagemn.org or call at (651) 645-4545 for a login and password or if you forgot yours.

The staff listings come directly from our database. The person you would like to register may not be in our database yet, or they may be listed with another company within your organization. Please contact info@leadingagemn.org to add them.

Online registration does not allow you to add individuals. For your convenience, you can e-mail info@leadingagemn.org with their names, titles and e-mail addresses to have them entered into the database for you to register online.

You may register only one person at a time so that concurrent sessions can be selected. On the “Cart Items” page there is a link “Register someone else for this event” next to the first person registered for the event. This link will go through the registration process again for the additional person. You will need to repeat this step for each person from your organization you register.

You will receive a confirmation email within three business days of your registration.

We understand that a change of circumstances may affect a person’s ability to attend an educational event. Cancellations made in writing within five business days of the event date are eligible for a refund, less a $25 processing fee. Cancellations after the specified date and no-shows are not eligible for a refund. In most cases, a substitute may be made for the registered person. LeadingAge Minnesota reserves the right to cancel educational programs.

Event Cancellation:
Minnesotans are accustomed to severe and changing weather conditions, and LeadingAge Minnesota will make every attempt to hold a scheduled educational event unless extreme weather conditions make it dangerous or impossible. In such an event, an email notification will be sent to registered attendees as soon as a decision is made to cancel, and the cancellation will be posted on agingservicesmn.org.

Individual Attendee Cancellation:
If severe weather makes it unsafe for you to travel to attend an on-site educational program or conference, contact the education team at the LeadingAge Minnesota office as soon as possible, and leave a message regarding the weather-related cancellation. So long as notification is made on or before the day of the event, a refund will be issued.

Attendee Cancellation for Institute:
If severe weather makes it unsafe for your staff to travel to attend Institute, contact the education team at the LeadingAge Minnesota office as soon as possible, and leave a message regarding the weather-related cancellation. A $50 cancellation fee will be charged to your company if you are unable to attend any portion of the Institute. No refunds are given if your staff is able to attend one or more days.