2025 Operations Certificate Program

Apr 9 - Jul 31, 2025, LeadingAge Minnesota

The Operations Certificate Program is designed specifically for professionals in long-term care settings, including assisted living and care centers, to build essential knowledge and practical skills to manage operations effectively. Participants will explore critical topics such as regulatory compliance, staffing and resource management, quality improvement, and process optimization tailored to the needs of senior care communities. Ideal for new and experienced professionals, participants will gain the knowledge and skills to enhance daily operations, ensure resident safety and satisfaction, and drive organizational success. 

This 11-day interactive program is strategically scheduled over four months to maximize learning and provide timely supportive consultation. It combines lecture, discussion, experiential learning, self-assessment, independent assignments, research and practice in small work groups, and opportunities to interact with guest experts.