2023 Institute & Expo
Feb 8-10, 2023, RiverCentre
Session Schedule
Tuesday, February 7th - Pre-conference Intensives
This workshop provides the essential quality improvement information, resources, tools, and hands-on application to identify and address improvement opportunities within your department or team. Boost your quality improvement process and success in meeting regulatory requirement, reducing costs, boosting resident satisfaction and care, and improving staff engagement and retention.
•Get the foundational knowledge to apply quality improvement principles and methods.
•Understand the concepts from case studies and exercises and apply the knowledge right away.
•Take home tools and resources to strengthen your quality improvement program.
•Get the foundational knowledge to apply quality improvement principles and methods.
•Understand the concepts from case studies and exercises and apply the knowledge right away.
•Take home tools and resources to strengthen your quality improvement program.
This workshop provides the information, resources, and hands-on application of key regulatory concepts and approaches to strategically manage the survey process, analyze deficiencies, and create effective plans of correction. How surveys are managed and plans of correction are written and executed can mitigate the risk of extended surveys, re-surveys, and additional citations.
•Understand the foundational concepts necessary to effectively manage the regulatory survey process.
•Participate in case studies and exercises to learn how to analyze statements of deficiencies and use that information to create successful plans of correction.
•Apply resources and tips to assist in managing the survey and corrections process.
•Understand the foundational concepts necessary to effectively manage the regulatory survey process.
•Participate in case studies and exercises to learn how to analyze statements of deficiencies and use that information to create successful plans of correction.
•Apply resources and tips to assist in managing the survey and corrections process.
Wednesday, February 8 - Concurrent Sessions 8:30 - 9:30 a.m.
•Address common operational concerns when admitting wounds to your community.
•Identify common wound types, wound assessment, prevention interventions, and best practices for treatment.
•Learn how to develop a best practice wound program to mitigate regulatory risk.
•Identify common wound types, wound assessment, prevention interventions, and best practices for treatment.
•Learn how to develop a best practice wound program to mitigate regulatory risk.
•Describe the value of menu engineering in creating efficient menus that can still "wow" your residents.
•Explore purchasing ideas and options to help control costs.
•Discuss options in culinary production and creative labor practices that can ease labor challenges.
•Explore purchasing ideas and options to help control costs.
•Discuss options in culinary production and creative labor practices that can ease labor challenges.
•Explain the root causes and risk factors for suicide in older adults living in long-term care settings.
•Identify warning signs that may indicate someone is at risk for suicide.
•Develop strategies to decrease risk of death by suicide in older adults in our care.
•Identify warning signs that may indicate someone is at risk for suicide.
•Develop strategies to decrease risk of death by suicide in older adults in our care.
•Describe the current state of senior care professional liability risk exposure including claims data, risk management data, and legal trends.
•Examine the drivers of high-level regulatory deficiencies and sanctions for senior care including repeat deficiencies.
•Apply strategies to minimize the risk exposure for the top ten senior care and assisted living risk management trends.
•Examine the drivers of high-level regulatory deficiencies and sanctions for senior care including repeat deficiencies.
•Apply strategies to minimize the risk exposure for the top ten senior care and assisted living risk management trends.
•Understand the impact of COVID-19 on the current labor force and projections of future in-demand healthcare jobs.
•Learn about job seeker trends and how the labor market can inform responsive employer planning.
•Identify new opportunities for hiring, developing career pathways, or other prospects for growth based on labor market forecasting.
•Learn about job seeker trends and how the labor market can inform responsive employer planning.
•Identify new opportunities for hiring, developing career pathways, or other prospects for growth based on labor market forecasting.
•Understand the vision of DHS and MDH in the second term of the Walz administration.
•Identify how DHS and MDH will intersect with long-term care.
•Discuss opportunities for agency and organization collaboration and communication.
•Identify how DHS and MDH will intersect with long-term care.
•Discuss opportunities for agency and organization collaboration and communication.
Wednesday, February 8 - Opening Keynote and Awards 9:45 - 11:30 a.m.
No description available
Wednesday, February 8 - Leadership Intensive 12:15 - 4 p.m.
•Explore the "Innovator's Equation," a paradigm-shifting framework for bringing creativity to practical challenges
•Get a fresh and energizing perspective on hiring, engagement, and workplace shortages with "Einstein's Hour" - a 180-degree shift in how we typically approach problems.
•Learn what questions, stories, and models will get you and your team "unstuck" after the COVID crisis. •Walk away with practical tools and a clear plan for applying these tools in your organization.
•Get a fresh and energizing perspective on hiring, engagement, and workplace shortages with "Einstein's Hour" - a 180-degree shift in how we typically approach problems.
•Learn what questions, stories, and models will get you and your team "unstuck" after the COVID crisis. •Walk away with practical tools and a clear plan for applying these tools in your organization.
Wednesday, February 8 - Concurrent Sessions 1:30 - 2:30 p.m.
•Learn how to improve key areas within your operations to overcome challenges to implementing the IDDSI requirement (soft and bite-size food).
•Identify tools, tips, recipes, and educational resources to train staff and maintain consistency during staff turnover.
•Discuss practical solutions that can be used in your culinary department to improve resident/client experience.
•Identify tools, tips, recipes, and educational resources to train staff and maintain consistency during staff turnover.
•Discuss practical solutions that can be used in your culinary department to improve resident/client experience.
•Identify calming and stimulating sensory interventions and the benefits of multi-sensory stimulation spaces for people with dementia.
•Enumerate design principles to consider when developing a multi-sensory space, such as light, movement, music, aromas, and tactile objects.
•Recognize how to use low-cost everyday objects, activities, low-tech, and sensory inputs to include in a multi-sensory environment to facilitate purposeful engagement.
•Enumerate design principles to consider when developing a multi-sensory space, such as light, movement, music, aromas, and tactile objects.
•Recognize how to use low-cost everyday objects, activities, low-tech, and sensory inputs to include in a multi-sensory environment to facilitate purposeful engagement.
•Describe key elements of an effective QAPI program of continuous improvement.
•Identify strategies to engrain QAPI principles into your daily work and quality culture.
•Apply tools and resources to support your QAPI efforts.
•Identify strategies to engrain QAPI principles into your daily work and quality culture.
•Apply tools and resources to support your QAPI efforts.
•Learn what data is available to use for strategic marketing plans.
•Understand how and where to put this data to work in your marketing efforts.
•Discuss how data-driven marketing can result in higher quality traffic across marketing channels, increased conversion rates, and reduced cost per conversion.
•Understand how and where to put this data to work in your marketing efforts.
•Discuss how data-driven marketing can result in higher quality traffic across marketing channels, increased conversion rates, and reduced cost per conversion.
•Review leadership strategies to prepare your organization to reduce unnecessary hospital readmissions including organizational readiness, clinical readiness, clinical competency, and quality monitoring.
•Identify three key resources to use for program development and staff education.
•Discuss the importance of strategic partnerships within the care continuum.
•Identify three key resources to use for program development and staff education.
•Discuss the importance of strategic partnerships within the care continuum.
•Learn how to prepare for and address survey issues or complaint investigations with the licensing board using real-life case studies.
•Review updates to the Assisted Living Director in Residence (ALDIR) Field Experience toolkit and available mentor resources.
•Get answers to your questions related to ALD and other licenses from BELTSS staff.
•Review updates to the Assisted Living Director in Residence (ALDIR) Field Experience toolkit and available mentor resources.
•Get answers to your questions related to ALD and other licenses from BELTSS staff.
•Review the current survey processes.
•Identify recent findings and citations trends for Medicare certified home care agencies.
•Discuss recent updates to home care requirements.
•Identify recent findings and citations trends for Medicare certified home care agencies.
•Discuss recent updates to home care requirements.
•Understand the definition of trauma and appreciate that the COVID-19 pandemic has been a trauma for all of us.
•Examine how positivity can help overcome the effects of trauma and identify simple steps to focus on the positive rather than the negative.
•Learn about the Minnesota Veteran's Home's B&B Café initiative to promote positivity and participate in some of the exercises used in this innovative program.
•Examine how positivity can help overcome the effects of trauma and identify simple steps to focus on the positive rather than the negative.
•Learn about the Minnesota Veteran's Home's B&B Café initiative to promote positivity and participate in some of the exercises used in this innovative program.
•Engage in meaningful conversations about death in small group directed discussions with no agenda, objectives, or themes.
•Engage in meaningful conversations about death in an open, respectful, and confidential space free of discrimination where people can express their views safely.
•Engage in meaningful conversations about death in an open, respectful, and confidential space free of discrimination where people can express their views safely.
Wednesday, February 8 - Concurrent Sessions 3 - 4 p.m.
•Explore the research-proven positive effect attractive food plating and meal presentation has on the overall dining experience.
•Become familiar with the elements of food plating and presentation and how to use them when planning menus and serving meals.
•Understand how meal presentation relates to dignity and leads to de-institutionalizing the dining experience for people living in your setting.
•Become familiar with the elements of food plating and presentation and how to use them when planning menus and serving meals.
•Understand how meal presentation relates to dignity and leads to de-institutionalizing the dining experience for people living in your setting.
•Identify strategies to avoid the negative effects of employee state or federal exclusion or disqualification through practical applicant screening, identification processes, and mitigation.
•Develop and implement legal employee drug testing policies.
•Discuss best practices to conduct an effective investigation into allegations of employee maltreatment.
•Develop and implement legal employee drug testing policies.
•Discuss best practices to conduct an effective investigation into allegations of employee maltreatment.
•Define the steps in a Root Cause Analysis process.
•Review common Root Cause Analysis tools and applications for daily use.
•Identify key components of a sustainable and effective process improvement plan.
•Review common Root Cause Analysis tools and applications for daily use.
•Identify key components of a sustainable and effective process improvement plan.
•Learn the barriers to authentically engaging with communities of color in an outreach setting.
•Understand how to modify your current practices to recruit volunteers who speak languages other than English.
•Explore ways your organization could change to be more welcoming to BIPOC (black, indigenous, and people of color) older adults.
•Understand how to modify your current practices to recruit volunteers who speak languages other than English.
•Explore ways your organization could change to be more welcoming to BIPOC (black, indigenous, and people of color) older adults.
•Learn the benefits of using "kid" literature to engage older adults who have dementia or are reflecting on earlier chapters of their lives.
•Understand how rhythms, rhymes, illustrations, and simply told stories - familiar or new with validating subjects - promote fun and relaxation for residents, team, and families.
•Take home ideas for finding the best stories to inexpensively build a library of resources you can use over and over again.
•Understand how rhythms, rhymes, illustrations, and simply told stories - familiar or new with validating subjects - promote fun and relaxation for residents, team, and families.
•Take home ideas for finding the best stories to inexpensively build a library of resources you can use over and over again.
•Describe recent survey findings and recommendations for compliance.
•Understand the requirements and process for providing remote adult day services.
•Learn about anticipated changes to the licensing and survey processes.
•Understand the requirements and process for providing remote adult day services.
•Learn about anticipated changes to the licensing and survey processes.
•Learn how to assess the risk for disasters and emergency situations effectively and accurately.
•Identify the key components of an emergency management plan including drills and mock situations.
• Understand the policies, procedures, and communication plans necessary to develop an effective and actionable emergency management plan.
•Identify the key components of an emergency management plan including drills and mock situations.
• Understand the policies, procedures, and communication plans necessary to develop an effective and actionable emergency management plan.
•Physical Therapy/Rehab Therapy
•Spiritual/Pastoral Care
•Technology
•Spiritual/Pastoral Care
•Technology
Wednesday, February 8 - Deep Dive Session 3 - 5:15 p.m.
•Review the key concepts of intimacy/friendship contact, sexual contact, and sexual abuse.
•Learn how dementia and memory loss may affect sex and decision-making.
•Understand the specific legal and regulatory compliance issues and considerations regarding resident sex and intimacy and how to manage risk.
•Learn how dementia and memory loss may affect sex and decision-making.
•Understand the specific legal and regulatory compliance issues and considerations regarding resident sex and intimacy and how to manage risk.
Wednesday, February 8 - Concurrent Sessions 4:15 - 5:15 p.m.
401 - Risks and Benefits in Decision Making for Ther. Diet and Texture Orders
Feb 8, 4:15pm - 5:15pm
•Explore the risks and benefits of adhering to therapeutic diets and textures and the ethical principles around resident rights and choice in diet orders.
•Learn best practices in documentation of residents/representatives' choice to not adhere to recommended therapeutic diet and textures.
•Review steps to ensure regulatory compliance and best clinical care for residents, including the use of risk and benefit statements, care planning for families and residents that have preferences that fall outside of the therapeutic diets, and how front-line staff can respond to these situations.
•Learn best practices in documentation of residents/representatives' choice to not adhere to recommended therapeutic diet and textures.
•Review steps to ensure regulatory compliance and best clinical care for residents, including the use of risk and benefit statements, care planning for families and residents that have preferences that fall outside of the therapeutic diets, and how front-line staff can respond to these situations.
•Learn creative ways to engage with prospects and increase your closing rates.
•Find strategies to manage your schedule and create a balance among the many responsibilities you have.
•Connect with peers and learn how to set business and personal goals that help you to reset, reignite, and recharge yourself.
•Find strategies to manage your schedule and create a balance among the many responsibilities you have.
•Connect with peers and learn how to set business and personal goals that help you to reset, reignite, and recharge yourself.
•Explore how providing opportunities for direct care staff to build their expertise can improve engagement, growth, and retention.
•Hear success stories from two different provider perspectives on the importance of building internal career lattices.
•Take home strategies and tools to build and support career lattice opportunities within your organization.
•Hear success stories from two different provider perspectives on the importance of building internal career lattices.
•Take home strategies and tools to build and support career lattice opportunities within your organization.
•Describe assisted living survey trends and observations from the MDH Health Regulations Division.
•Learn where to find helpful resources to assist you in compliance with AL laws and rules.
•Understand processes required by MDH for various situations such as license renewals, Change of Ownership, variance requests, reconsideration requests, and closures.
•Learn where to find helpful resources to assist you in compliance with AL laws and rules.
•Understand processes required by MDH for various situations such as license renewals, Change of Ownership, variance requests, reconsideration requests, and closures.
•Describe the 2023 rate setting process for care centers and status of minimum data set (MDS) changes.
•Review updates to quality incentives programs for care centers (PIPP and QIIP).
•Discuss the auditing process and issues that come up regularly in the setting of care center payment rates.
•Review updates to quality incentives programs for care centers (PIPP and QIIP).
•Discuss the auditing process and issues that come up regularly in the setting of care center payment rates.
406 - Expanding Partnerships for Sustainability: A Population Health Approach
Feb 8, 4:15pm - 5:15pm
•Describe how using a population health approach to build partnerships can improve the sustainability of aging services providers while helping seniors live their best lives with a more integrated system of care.
•Compare how three aging services providers are leading their community-based healthy aging initiatives.
•Identify steps to begin strengthening partnerships across sectors including healthcare, public health, home- and community-based organizations, and other senior care providers.
•Compare how three aging services providers are leading their community-based healthy aging initiatives.
•Identify steps to begin strengthening partnerships across sectors including healthcare, public health, home- and community-based organizations, and other senior care providers.
•Know how to conduct an internal investigation of alleged abuse, neglect, or financial exploitation.
•Learn tips for helping staff and your facility through OHFC investigations and MDH surveys including how to draft a plan of corrections, how to respond to surveyors, and potential follow up after a survey.
• Walk through the process of challenging a deficiency or maltreatment determination finding including the IDR and IIDR processes and a maltreatment reconsideration.
•Learn tips for helping staff and your facility through OHFC investigations and MDH surveys including how to draft a plan of corrections, how to respond to surveyors, and potential follow up after a survey.
• Walk through the process of challenging a deficiency or maltreatment determination finding including the IDR and IIDR processes and a maltreatment reconsideration.
•Activities/Therapeutic Recreation
•Adult Day Services
•Business Office Staff/Finance
•Social Workers
•Adult Day Services
•Business Office Staff/Finance
•Social Workers
Thursday, February 9 - Concurrent Sessions 8:30 - 9:30 a.m.
•Identify emerging public policies that will likely be considered in the 2023 Legislative Session.
•Explain potential policy and regulatory issues to be addressed through the work of various state agencies.
•Summarize updates on the status of payment reforms, workforce solutions, and other legislative priorities being advanced this session.
•Explain potential policy and regulatory issues to be addressed through the work of various state agencies.
•Summarize updates on the status of payment reforms, workforce solutions, and other legislative priorities being advanced this session.
No description available
•Learn about the Collaborative Safety Model being implemented by MDH’s Health Regulation Division.
•Discuss lessons learned from initial “Mapping Sessions” focused on frequently cited closed tags.
•Take home strategies to create a learning and improvement culture in your organization.
•Discuss lessons learned from initial “Mapping Sessions” focused on frequently cited closed tags.
•Take home strategies to create a learning and improvement culture in your organization.
• Know how to effectively and legally screen prospective employees to improve your hiring practices.
•Identify and manage potential risks when hiring, disciplining, and terminating employees.
•Learn best practices for addressing employment issues so staff can become better employees rather than disgruntled ones.
•Identify and manage potential risks when hiring, disciplining, and terminating employees.
•Learn best practices for addressing employment issues so staff can become better employees rather than disgruntled ones.
•Identify types of reports received and how they compare to previous year’s reports.
•Understand issues and themes that may inform how to prevent issues in your setting.
•Review how the OHFC Rapid Response team responds to maltreatment reports.
•Understand issues and themes that may inform how to prevent issues in your setting.
•Review how the OHFC Rapid Response team responds to maltreatment reports.
•Hear about current initiatives at CareerForce to get people back to work.
•Discuss successful recruitment, retention, and training practices in other sectors that can apply to long-term care employers.
•Identify opportunities to help address top barriers to returning to work.
•Discuss successful recruitment, retention, and training practices in other sectors that can apply to long-term care employers.
•Identify opportunities to help address top barriers to returning to work.
•Recognize the importance of creating a workplace where staff feel supported and valued.
•Adopt evidence-based strategies to create an environment that fosters and supports staff to build strong, and more connected teams.
•Receive tools and strategies to develop ongoing systems that integrate these learnings into operational practices for long term sustainment.
•Adopt evidence-based strategies to create an environment that fosters and supports staff to build strong, and more connected teams.
•Receive tools and strategies to develop ongoing systems that integrate these learnings into operational practices for long term sustainment.
Thursday, February 9 - Concurrent Sessions 10:30 - 11:30 a.m.
• Understand the current guidance for reimbursement relative to PHE and PDPM changes.
• Identify key strategies to review internal reimbursement, coding, and documentation processes to optimize reimbursement outcomes.
• List three areas for leadership team oversight and review that will help improve your reimbursement and financial health.
• Identify key strategies to review internal reimbursement, coding, and documentation processes to optimize reimbursement outcomes.
• List three areas for leadership team oversight and review that will help improve your reimbursement and financial health.
•Increase your knowledge of care center and assisted living (AL) CHOW process and requirements.
•Review requirements for AL change in capacity and skilled nursing facility bed layaway.
•Identify steps in the SNF and AL license renewal process.
•Review requirements for AL change in capacity and skilled nursing facility bed layaway.
•Identify steps in the SNF and AL license renewal process.
•Explore why people don’t always work safely or with a focus on quality.
•Understand the difference between compliance and commitment.
•Take home strategies to move your colleagues and work culture toward commitment.
•Understand the difference between compliance and commitment.
•Take home strategies to move your colleagues and work culture toward commitment.
•Define what the short and mid-term future looks like for not-for-profit and investor-owned senior living and care sector as we emerge from the pandemic.
•Examine the threats and opportunities that have unfolded in the past two years for not-for-profit senior living providers including trends that were already underway.
•Discuss key information needed for strategic planning efforts, including technology adoption and innovation, growth and competition from the private sector, the role of care in the home, workforce pressures, and the dynamic healthcare environment.
•Examine the threats and opportunities that have unfolded in the past two years for not-for-profit senior living providers including trends that were already underway.
•Discuss key information needed for strategic planning efforts, including technology adoption and innovation, growth and competition from the private sector, the role of care in the home, workforce pressures, and the dynamic healthcare environment.
•Describe effective nursing leadership traits.
•Discuss essentials for achieving leadership effectiveness.
•Identify where you are in your personal nursing leadership journey.
•Discuss essentials for achieving leadership effectiveness.
•Identify where you are in your personal nursing leadership journey.
•Describe what a ‘culture of coaching’ looks like in our memory care settings.
•Identify coaching outcomes related to behavioral symptoms, team member satisfaction, and culture transformation.
•Discuss challenges and opportunities for culture creation with a workforce that is multi-cultural, multi-lingual, and is dealing with extreme staffing shortages.
•Identify coaching outcomes related to behavioral symptoms, team member satisfaction, and culture transformation.
•Discuss challenges and opportunities for culture creation with a workforce that is multi-cultural, multi-lingual, and is dealing with extreme staffing shortages.
•Fund Development
•Home Care
•Sales and Marketing
•Home Care
•Sales and Marketing
Thursday, February 9 - General Session and Awards 12:30 - 2:15p.m.
No description available
Thursday, February 9 - Concurrent Sessions 2:30 - 3:30 p.m.
•From a workforce retention perspective, learn how to recognize signs of mental health concerns resulting from the workforce shortage and COVID pandemic in yourself, your coworkers, and the older adults you serve.
•Practice strategies for relieving stress related to workforce crisis and ongoing COVID -related mental health effects.
•Explore techniques for reducing future isolation effects that may be caused by ongoing outbreaks.
•Practice strategies for relieving stress related to workforce crisis and ongoing COVID -related mental health effects.
•Explore techniques for reducing future isolation effects that may be caused by ongoing outbreaks.
•Identify the most common infection prevention and control (IPC) process and procedure gaps found in care centers during 100 onsite visits in three states.
•Describe strategies to mitigate IPC gaps and reduce the risk of infection for the people living in your setting.
•Learn helpful strategies to sustain IPC processes and procedures.
•Describe strategies to mitigate IPC gaps and reduce the risk of infection for the people living in your setting.
•Learn helpful strategies to sustain IPC processes and procedures.
•Explore why staff engages in workarounds and shortcuts that can lead to issues in productivity, compliance, quality, and safety.
•Understand how to apply basic principles of usability and user-centered design to reduce staff workarounds and shortcuts.
•Learn simple techniques to improve processes and workflow that can be applied to any process in your organization.
•Understand how to apply basic principles of usability and user-centered design to reduce staff workarounds and shortcuts.
•Learn simple techniques to improve processes and workflow that can be applied to any process in your organization.
•Review liable parties for payment and what to do from day one at admission to help ensure you get paid.
•Learn the importance of monitoring pending Medical Assistance applications to prevent denials.
•Understand steps you can take to resolve unpaid accounts with residents and responsible parties, and legal actions that may be necessary to collect.
•Learn the importance of monitoring pending Medical Assistance applications to prevent denials.
•Understand steps you can take to resolve unpaid accounts with residents and responsible parties, and legal actions that may be necessary to collect.
•Discuss the top trends facing aging services providers in the year ahead.
•Learn how these trends will shape the future of the aging services sector.
•Identify strategies and ideas to address the most critical issues facing our field.
•Learn how these trends will shape the future of the aging services sector.
•Identify strategies and ideas to address the most critical issues facing our field.
•Recognize that as aging services organizations have innovated offerings and operations over the last several years, so too should boards adapt how they lead, inform, and govern.
•Summarize how other leading non-profit and aging services organizations have adapted and innovated their approach to governance.
•Know the characteristics of low- and high-performing boards, the five questions every organization should ask to evaluate its board’s performance and identify potential strategies to improve or adapt.
•Summarize how other leading non-profit and aging services organizations have adapted and innovated their approach to governance.
•Know the characteristics of low- and high-performing boards, the five questions every organization should ask to evaluate its board’s performance and identify potential strategies to improve or adapt.
•Dietary/Nutrition/Culinary Services
•Environmental Services/Maintenance
•Leadership Academy
•Environmental Services/Maintenance
•Leadership Academy
Thursday, February 9 - Concurrent Sessions 3:45 - 4:45 p.m.
•Understand the important role each department plays in the collection of revenue.
•Differentiate between different kinds of payers: Medicare, MSHO, MNsure, and Medicare Advantage.
•Build a roadmap for billing success.
•Differentiate between different kinds of payers: Medicare, MSHO, MNsure, and Medicare Advantage.
•Build a roadmap for billing success.
•Understand the importance of keeping your board up to date on the type and velocity of affiliations and sponsorship transitions (a.k.a. mergers and acquisitions) happening in senior living and know the steps to take now to be in a position of strength should acquisition or sponsorship transition be in your organization’s future.
•Learn trends and helpful operational practices in the for-profit sector with affiliations, mergers, and acquisitions.
•Examine case studies to illustrate the importance of early board education in a consolidation-heavy market and take away a customizable tool to use with your board for future discussion and planning.
•Learn trends and helpful operational practices in the for-profit sector with affiliations, mergers, and acquisitions.
•Examine case studies to illustrate the importance of early board education in a consolidation-heavy market and take away a customizable tool to use with your board for future discussion and planning.
•Explore opportunities to improve resident outcomes and address resident quality of life through proactive technology.
•Discuss how technology can be used to perform repetitive mundane tasks to allow staff to focus on more important work.
•Examine case studies of successful technology deployment in the aging services sector.
•Discuss how technology can be used to perform repetitive mundane tasks to allow staff to focus on more important work.
•Examine case studies of successful technology deployment in the aging services sector.
•Understand the current market and trends impacting providers' operations and financial health.
•Consider the assessments and operational changes needed from a stability mindset and the ability to think creatively and move quickly when initiating changes.
•Identify key strategies for resizing and realigning operations for future success and improved quality.
•Consider the assessments and operational changes needed from a stability mindset and the ability to think creatively and move quickly when initiating changes.
•Identify key strategies for resizing and realigning operations for future success and improved quality.
•Learn commonly cited areas within the new assisted living statute and rules.
•Discuss solutions-driven approaches to improve current practices and systems.
•Review resources available to you to assist in survey preparation and daily operations.
•Discuss solutions-driven approaches to improve current practices and systems.
•Review resources available to you to assist in survey preparation and daily operations.
•Describe the Intergen Shared Site model and Intergenerational Connections—when childcare settings are in and or connected to senior living communities.
•Explain the 7 P's of Intergen Shared Sites—best practices for building, maintaining, and creating lasting intergenerational connections in our communities
•Discuss benefits of this model from operation and finance to client care and outcomes.
•Explain the 7 P's of Intergen Shared Sites—best practices for building, maintaining, and creating lasting intergenerational connections in our communities
•Discuss benefits of this model from operation and finance to client care and outcomes.
•Directors of Nursing/Clinical Care
•Human Resources/Talent Directors
•Staff Development
•Human Resources/Talent Directors
•Staff Development
Friday, February 10 - Concurrent Sessions 8:30 - 9:30 a.m.
•Describe how risk factors documented in the EMR were used to develop the "Pressure Injury Risk Identification Tool" to determine a risk score for the resident developing a pressure injury.
•Identify three interventions to use based on a resident’s risk category of severe, moderate, or minimal.
•Discuss how both the tool and protocol can be applied to prioritize resources for residents at highest risk of developing pressure injuries.
•Identify three interventions to use based on a resident’s risk category of severe, moderate, or minimal.
•Discuss how both the tool and protocol can be applied to prioritize resources for residents at highest risk of developing pressure injuries.
•Receive detailed instruction on Medicare coverage for telehealth, communication-based technology services (CTBS), remote physiologic monitoring, e-visits, and virtual check-ins, and know what changes are temporary or permanent.
•Learn tips for negotiating contracts with telehealth vendors and how to assess their privacy and security compliance.
•Understand the legal and regulatory issues involved in implementing telehealth in long-term care facilities and how to maintain compliance with state licensing statutes and Medicare conditions of participation.
•Learn tips for negotiating contracts with telehealth vendors and how to assess their privacy and security compliance.
•Understand the legal and regulatory issues involved in implementing telehealth in long-term care facilities and how to maintain compliance with state licensing statutes and Medicare conditions of participation.
•Review the Surveillance and Integrity Review Section (SIRS) division in DHS and recognize situations in which it has or lacks authority to act to investigate fraud and abuse in Minnesota’s medical assistance (MA) program.
•Know how to respond appropriately to a SIRS request for information or audits.
•Understand the potential consequences of a SIRS investigation, your appeal rights, and their limits.
•Know how to respond appropriately to a SIRS request for information or audits.
•Understand the potential consequences of a SIRS investigation, your appeal rights, and their limits.
•Identify the steps to start a nursing assistant program, including the requirements to become an approved Minnesota Department of Health (MDH) Nurse Aide Training Competency Evaluation Program (NATCEP).
•Understand how the MDH survey process works for NATCEPs and the resources available to support training programs.
•Discuss the benefits of operating your own nursing assistant training program and training program best practices.
•Understand how the MDH survey process works for NATCEPs and the resources available to support training programs.
•Discuss the benefits of operating your own nursing assistant training program and training program best practices.
•Identify the unique challenges and opportunities of fundraising in older adult services.
•Highlight the important role philanthropy can play in our future.
•Discuss best practices and strategies for fundraising specific to our field.
•Highlight the important role philanthropy can play in our future.
•Discuss best practices and strategies for fundraising specific to our field.
Friday, February 10 - Concurrent Sessions 9:45 - 10:45 a.m.
•Understand the Better Business Bureau's "5 Gestures of Trust" developed from years of research, and why you should consider implementing them in your organization.
•Analyze case studies from senior care and take away specific business practices to build trust within your day-to-day resident and customer relationships.
•Identity the action steps you can implement immediately to start strengthening stakeholder relations.
•Analyze case studies from senior care and take away specific business practices to build trust within your day-to-day resident and customer relationships.
•Identity the action steps you can implement immediately to start strengthening stakeholder relations.
•Identify situations when using an independent contractor or staffing agency worker may be utilized in place of an employee.
•Explore risks associated with this decision including more nuanced issues regarding staffing agency contracts and compliance with staff vaccination requirements.
•Discuss and analyze strategies to avoid common mistakes when working with independent contractors and staffing agencies.
•Explore risks associated with this decision including more nuanced issues regarding staffing agency contracts and compliance with staff vaccination requirements.
•Discuss and analyze strategies to avoid common mistakes when working with independent contractors and staffing agencies.
•Understand the full time equivalent (FTE) model and how to adapt it at your organization.
•Empower employees to be accountable and creative with their schedules, such as swapping shifts and finding coverage instead of calling out.
•Learn how to use a compressed work week and a variety of scheduling options to meet your staffing needs.
•Empower employees to be accountable and creative with their schedules, such as swapping shifts and finding coverage instead of calling out.
•Learn how to use a compressed work week and a variety of scheduling options to meet your staffing needs.
•Outline the major clinical changes experienced by the implementation of the assisted living licensure law and share strategies for implementing the newer regulatory requirements.
•Explore how the physical plant and emergency preparedness requirements may influence your approach to providing care.
•Identify best practices to address short staffing, lack of staff consistency, and competitive pressures to regain census.
•Explore how the physical plant and emergency preparedness requirements may influence your approach to providing care.
•Identify best practices to address short staffing, lack of staff consistency, and competitive pressures to regain census.
•Learn about a LeadingAge Minnesota Foundation project focused on technology solutions to help address the ongoing workforce challenges.
•Discuss findings from member technology surveys, focus groups, and research on priority areas to target for technology solutions.
•Take-home specific solutions to address identified target areas including recommendations to support successful product implementation.
•Discuss findings from member technology surveys, focus groups, and research on priority areas to target for technology solutions.
•Take-home specific solutions to address identified target areas including recommendations to support successful product implementation.
Friday, February 10 - Endnote 11:00 a.m. - 12:15 p.m.
No description available