Keeping Staff and Residents Safe When Facing Harassment or Abuse

2024 Institute

This webinar will help you recognize interactions that may lead to abuse, identify steps that staff can take to de-escalate difficult situations, and provide tips to manage and report potential abuse and maltreatment

Original recording date: Feb. 27, 2024

CEUs

This webinar has been approved for 1 CEU by MN-BELTSS, Board of Nursing, General, Board of Social Work, and the National Certification Council for Activity Professionals.

Description

•Recognize resident, family, or other stakeholder interactions that may lead to abuse.
•Identify actions to assist staff in difficult scenarios to de-escalate the situation.
•Analyze examples of potential abuse and mistreatment and tips to manage and report it.

Audience

All care settings.

Presenters

Rebecca Coffin, Attorney, Voigt, Rode, Boxeth & Coffin, LLC, Minneapolis