HUD Posts NSPIRE Appeals Guidance

Posted on August 29, 2024 by Bobbie Guidry

The Department of Housing and Urban Development (HUD) made appeals guidance available for its NSPIRE housing inspection protocol on August 19.

Addressing NSPIRE Issues

According to HUD, the agency has received feedback that Public Housing Authorities (PHAs) and Property Owners/Agents (POAs) have been experiencing issues when submitting appeals in the NSPIRE IT system. To address this, HUD has made Technical Review Guidance available that provides a summary of the basis for technical review along with instructions for how to submit an appeal.

How-To for Property Owners/Agents

If a Property Owner/Agent believes that a property’s inspection results and score should be reviewed due to verifiable reasons, they may request a technical review. They should submit the request electronically through the NSPIRE system within 45 calendar days following the day HUD provides the inspection report. A request for a technical review must be accompanied by evidence supporting the claim. 

HUD recommends seeking a technical review only if the correction will result in a significant improvement in the overall score of the property, such as an increase to 60 or above or a change in the inspection frequency. Housing providers can email HUD at NSPIRE@hud.gov, or call the Technical Assistance Center (TAC) at 1-888-245-4860, with any questions.