Recognizing ICan Quality Improvement Contest Winners

Posted on October 23, 2025 by Julie Apold

Three member ICan teams were recently recognized for their improvement projects and commitment to quality as part of the 2026 ICan Quality Improvement Contest.

The ICan Quality Improvement Contest, a program within the LeadingAge Minnesota Quality Program, equips staff with practical tools and strategies to identify opportunities and lead solution-focused improvement projects over several months. Teams present their completed projects to a three-member judging panel. Three teams were recognized for their great work and commitment to quality.

Annandale Care Center – Grooming Caddies
Aim: Increase completion of shaving and nail care and improve organization in resident care areas.
Solution: The team tested multiple caddy options and implemented 45 resident grooming caddies in bathrooms and tub rooms.
Results: Before/after photos show markedly improved organization of grooming supplies. Residents and staff reported easier access to supplies and the convenience of having everything in one place.
What’s next: Continue monitoring completion of nail and shaving care and ensure all newly admitted residents receive a grooming caddy.

Vivie Nelson Care Center – Walkies
Aim: Ensure station walkies are reliably available, reduce loss/misplacement, and strengthen communication.
Solution: Introduced a systematic process: sign‑in/out forms, relocating the station, staff education, and routine rounding to check supplies and documentation.
Results: The project improved communication by ensuring adequate walkie availability, supported resource stewardship by limiting replacements, and boosted staff engagement through active involvement.
What’s next: Maintain the current process and continue to monitor for additional improvement opportunities.

Minnesota Department of Veterans Affairs - Silver Bay Veterans Home – Household Meetings
Aim: Enhance household culture and staff satisfaction.
Solution: Established monthly household meetings led by rotating departments. Staff were encouraged to share ideas and help solve household concerns and decisions.
Examples of solutions implemented: Leadership “adopting” a household to assist on the floor as needed; replacing a couch to better meet resident needs; installing an ice/water machine; creating Sunday Funday for staff and residents.
Results: Staff survey results showed increases in satisfaction, including a stronger sense of accomplishment and meaning in their work.
What’s next: Continue monthly household meetings and expand the model throughout the facility.

Congratulations to these ICan teams for their hard work and dedication to improving quality for residents and colleagues!  Team members received ICan Medals and thank you cards.

Get Involved: Watch for 2026 ICan Innovation Contest information in early spring to learn how your organization can participate. For more information, contact Julie Apold, Vice President of Quality.