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News

News related to "background study"

Choose an article below to learn more about this topic.

NETStudy 2.0 Offline Starting Friday Evening until Monday Morning

On April 24, 2025 by Mark Schulz

Late on Wednesday afternoon the Department of Human Services (DHS) notified NETStudy 2.0 system users via a GovDelivery message that the NETStudy 2.0 system will be offline for a server upgrade starting on Friday, 4/25, at 7 p.m. and expected to return to normal operations on Monday, 4/28, at 8 a.m.  During this server upgrade, do not log into NETStudy 2.0 until you receive an all-clear message from DHS.

DHS Background Study Service Outage Resolved

On March 6, 2025 by Mark Schulz

Each Tuesday, the Department of Human Services (DHS) conducts scheduled maintenance for the NETStudy 2.0 system.

DHS Background Study Payment Issue Resolved

On February 27, 2025 by Mark Schulz

On Feb. 24, the Department of Human Services posted notice the issue surrounding NETStudy 2.0 not accepting payments for applications submitted on Feb. 19 has been resolved.

DHS Limits Access to NETStudy Until Fees Are Paid

On October 24, 2024 by Mark Schulz

As of Monday, Oct. 21, DHS has limited account access to NETStudy 2.0 for providers who submitted background study applications between Sept. 3 and Sept. 6, 2024; were unable to pay for those studies due to a DHS technical system issue; and have not yet paid for those studies.

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