Operations Certificate Program – Registration Open 

Posted on February 5, 2026 by Sharon Hollister

Beginning April 1, this 10-day interactive program is designed specifically for administrators, site leaders, and operational staff in assisted living and care center communities to build essential knowledge and practical skills to manage operations effectively. 

This in-person program held at the Minnesota Humanities Center in St. Paul is strategically scheduled over four months to maximize learning and provide timely supportive consultation. It combines lecture, discussion, experiential learning, self-assessment, independent assignments, research and practice in small work groups, and opportunities to interact with guest experts. 

Key topic areas include: 

• Effective Leadership and Team Dynamics 

• Surveys, Contracts, and Legal Compliance 

• Workplace Readiness and Safety 

• Driving Quality and Financial Success 

• Budgeting and Technology Innovation 

Program Schedule 

• Session #1: April 1-2 

• Session #2: April 28-29 

• Session #3: May 27-28 

• Session #4: June 17-18 

• Session #5: July 8-9 

Be part of the first cohort to experience this new program. Learn more and register today!