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Quick Survey on Testing: Please Respond by Tomorrow Morning

On October 21, 2020 by Jeff Bostic

The LTC Imperative is continuing a series of quick surveys to take the pulse of members on key issues.

CMS Freezes Five Star Health Inspections Rating and Answers Frequently Asked Questions

On April 29, 2020 by Jonathan Lips

CMS recently released Quality Safety and Oversight Memorandum QSO-20-28-NH, addressing a number of questions relating to nursing homes and the fight against COVID-19. This article shares the highlights, and we encourage you to review the entire memo and share it with your teams.  

Status Report: Assisted Living Surveys and Report Card

On March 10, 2020 by Bobbie Guidry

The development of an Assisted Living Resident and Family Survey and Assisted Living Report Card are well underway, reported Peter Spuit, Home & Community Based Services Program Consultant for the Aging and Adult Services Division at the Minnesota Department of Human Services (DHS), at last week’s LeadingAge Minnesota Assisted Living Committee meeting.  

Last Chance to Participate in Staff Engagement Survey

On December 10, 2019 by Jenna Kellerman

Got 5 minutes? It’s your last chance to participate in our brief survey to better understand the state of employee engagement practices in aging services. The survey closes on Dec. 17. 

Coming Soon: Employee Retention Survey

On November 26, 2019 by Jenna Kellerman

Have 5 minutes? Want to know key insights into staff retention? Get ready to take a brief survey next week to help us and you better understand the state of employee engagement practices in our field.

Take the LeadingAge Member Survey, Get a $5 Starbucks Gift Card

On June 4, 2019 by Adam Suomala

Check your inboxes on June 6 for the 2019 LeadingAge Member Survey. The national survey is designed to produce meaningful data that LeadingAge and its members can use to conduct data-driven planning and decision making.  

Benchmarking Opportunity for Employee Engagement and Customer Experience

On May 14, 2019 by Jenna Kellerman

LeadingAge Minnesota has established a new partnership with Align, bringing you access to an Employee Engagement Solution (manager/supervisor training!), and two Customer Experience Solutions.  

Special Pricing: Become an Align Early Adopter by April 15

On April 10, 2019 by Jenna Kellerman

Become an Early Adopter of Align’s Employee Engagement Solution (manager/supervisor evaluation and training!), and/or two Customer Experience Solutions by April 15 and receive special pricing!  

Become an Align Early Adopter by April 15

On April 2, 2019 by Jenna Kellerman

Special pricing is available for LeadingAge Minnesota members who become an early adopter of Align’s Employee Engagement Solution (manager/supervisor evaluation and training!), and/or two Customer Experience Solutions

Register Today: Webinar on New Manager Training and Customer Experience Tool

On February 19, 2019 by Jenna Kellerman

Are you looking for Manger/Supervisor Training? Does your organization need tools to promote a culture of engagement, service excellence, and continuous improvement? We are thrilled to announce a new partnership with Align, bringing you access to an Employee Engagement Solution (manager/supervisor evaluation and training!), and two Customer Experience Solutions.  

New Resource! Manager/Supervisor Training and Customer Experience Solutions

On January 29, 2019 by Jenna Kellerman

Are you looking for Manger/Supervisor Training? Does your organization need tools to promote a culture of engagement, service excellence and continuous improvement? We are thrilled to announce a new partnership with Align, bringing you access to an Employee Engagement Solution (manager/supervisor evaluation and training!) and two Customer Experience Solutions.  

LeadingAge Seeks Input on Payment and Service Delivery Reform

On January 31, 2018 by Jodi Boyne

LeadingAge is seeking input on your organization’s level of activity or interest in payment and service delivery reforms. The short survey asks questions on activities you are engaged in currently and your interest in future participation models such as bundled payments, service-enriched housing and integrated services. 

Uncovering Experiences and Trends of the New Skilled Nursing Facility Survey

On January 23, 2018 by Elizabeth Sether, RN, MHA, LNHA

Almost two months have passed since the new skilled nursing facility survey went into effect and provider feedback and data trends reveal meaningful differences in the survey process and experience. Hear about the experiences and trends by joining a facilitated conference call on Feb. 19 from 1:30 – 2:30 p.m. 

Care Center Surveys Show Uptick in Activities Tags

On January 17, 2018 by Jonathan Lips

Thank you to all the members who turned out for our District Meetings last week.  We are traveling to Districts A (Bagley), B (Grand Rapids) and C (Detroit Lakes) next week, and we hope to see many of you there. The program features a break out for care centers to discuss recent survey activities and outcomes.  If the State surveyed your facility recently, please join us at Districts next week to share what you learned about the new process.  

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